Janet Napolitano: Good Business Manager - Good for America!

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Janet Napolitano sounds like a good business manager. I have been a manager in business for over 30 years and she is taking some of the same steps I take when I go into a new assignment.
Yesterday, she issued a press release which said she gathered all of her department heads together and asked each department head to provide assessments about their current programs, including metrics of success, gaps in service/ resources, partnerships with state and local governments and other federal agencies as well as offer suggestions for reforms, restructuring, and consolidation where needed. Each department head is to provide a final report due February 20th.
When I have done this with teams, they bring back their results, we identify the top issues, then we set our goals for the year(s).

Ms. Napolitano has already stated her overarching goal: "As a nation of immigrants, we will manage America's borders in a way that furthers this heritage, promoting legal immigration and cross-border commerce, while upholding the rule of law."
If you further analyze this overrarching goal, you see she leads with, "nation of immigrants" and ends with "rule of law". When I studied various news reports, some of her famous immigration quotes include:
. You build a 50 foot wall, somebody will find a 51 foot ladder.
. Crackdown on employers who hire illegal workers, not workers.
So already, we know her focus. She is going to tackle employers and felonious criminals (e.g. drug cartels & gangs).
Now, let's look at her department heads' programs. She asked them to ANALYZE, REPORT and PROVIDE "What Worked and What Didn't Work" (and I love this part because this is what I always do).
Which Departments?
I. The Criminal & Fugitive Aliens Program. The subgroups include:
A. The Secure Communities Program
B. The Institutional Removal Program
C. The Fugutive Operations Team
D. The Electronic Travel Document Program
E. The 287(g) Program
II. Legal Immigration Benefit Backlog
III. Southbound Gun Smuggling
IV. National Guard
V. Widows & Widowers of US Citizens
VI. Immigration Detention Facilities

Obviously Napolitano is going to find plenty that DID NOT WORK.
Tops on the list:
1) Arpaio's 287(g) policies didn't work. She has said for years that this program was meant to target felonious criminals (e.g. the Drug Lords, gangs, felonious criminals). It was NOT meant for Arpaio like "suppression sweeps" which targets and racial profiles Latino neighborhoods. Napolitano has a unique way of expressing her perspective: "jail model agreements versus task force model agreements."
2) Felonious Criminals: What didn't work was targetting the workers. What will work is getting your Task Forces to Target the Felonious Criminals, the gangs! the Drug Lords! Stop the Guns from going back into Mexico to the Cartels! Everyone will support you on this! Stop targetting the workers or little towns like Latino Guadalupe, AZ and the Confirmation Ceremonies. Tell the evil Sheriff Arpaio to STOP his masked posse from harassing little children and their moms.
3) Southbound Gun Smuggling: For Heaven's Sake, STOP The Gun Smuggling!! And STOP or put a halt to the Border City Drug Cartels and the Violence. Pull all the stops! WE Support You!!
4) Immigration Detention Centers: Close the Family Detention Centers! Period! The End! They do not work and they cost lots of money!


Now, I do not know if Janet Napolitano will succeed in her process improvement efforts, but I can tell you this. She has a very good approach for identifying and resolving the major issues. She is studying the issues and putting forth recommendations for improvements. Such lofty goals. This is the only path to process improvement!

Reference Documents:
Secretary Napolitano Issues Immigration and Border Security Action Directive


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This page contains a single entry by dee published on January 31, 2009 8:01 PM.

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